Pfizer Corporation: Development of Web-Based International ESH Management System
On behalf of Pfizer, The Isosceles Group developed a web-based ESH management system for more than 750 worldwide distribution, office, and sales and support facilities in more than 60 countries, on all continents to evaluate risks that were not previously addressed by the Facility and ESH management structure. Isosceles developed a series of questionnaires to which facilities could respond via a web-based portal, to gain an understanding of each facility's basic operations, systems, potential risks, staffing, level of training, and staff competency with handling of various risks. These surveys, supported with selected physical in-facility audits to confirm the web-based survey results, allowed for the development of new programs for sustainable risk management systems to be implemented across the globe. As part of this program Isosceles implemented a fast-tracked knowledge-transfer program to improve ESH performance at international facilities. By utilizing a combination of web-based tools and focused audits, Isosceles was able to quickly transfer corporate requirements and model programs from other international facilities to on-site staff.